Note: these Terms and Conditions apply to bookings for La Estrellita and the tutorial element of courses at Manzac d’en Bas only. Those for Cortijo Romero and for accommodation at Manzac d’en Bas are available on their respective websites.
The terms “we”, “us” and “our” refer to Ken Scott Photography / Touching the Light, operating under the brand “Photov8” / “Photovate”
The terms “you” and “your” refer to the person signing the booking form and to all members of your party.
Making a Booking
A booking is made when a completed booking form accompanied by the specified deposit is received and accepted by us in writing.
We reserve the right to decline without disclosure of reason any booking request made to us.
*Changed v1.4 – Feb 2015*
For your own safety and comfort, and for that of other guests we require that you disclose at the time of booking any special need such as a health condition, disability or dietary requirement that our workshop leaders and hosts should be aware of. Such details are material to the contract and we may seek clarification.
We will endeavour to make reasonable adjustments to accommodate your needs but should we feel for any reason that we are unable to do so we reserve the right to decline your booking request without discrimination or prejudice. We may request a surcharge to cover such adjustments and may seek to agree special conditions concerning care.
In all cases you (or you and your partner jointly) must be able to take full personal responsibility without placing any burden of care on our staff and without risk to your own safety or to the safety, enjoyment and convenience of our other guests.
*Changed v1.4 – Feb 2015*
We welcome non-participating partners on the workshop and excursions provided that they or you both jointly are self-sufficient for transport. You understand that we are unable to make adjustments to the photography programme to accommodate their needs and that, owing to the nature of the work, we may need to ask non-participants to exclude themselves from some activities.
Deposit and Payment
The specified deposit is payable at the time of booking. Deposits are non-refundable except in certain conditions of change or cancellation instigated by us and detailed below.
The balance of the price must be paid no later than 8 weeks before departure unless we have notified you otherwise. Non-payment of the balance by the specified due date will be treated by us as a cancellation by you and cancellation charges will apply.
Cancellation and Change
If you Cancel
If you cancel your booking, you must do so in writing. We will accept notice of cancellation only from the person who signed the booking form. Cancellation charges will apply as follows:
- More than 56 days before departure – we retain your deposit.
- 29–56 days before departure – 60% of the workshop price agreed with you at booking.
- 1–28 days before departure – 100% of the workshop price agreed with you at booking.
We may entirely at our discretion allow you to transfer your booking to a named substitute provided you notify us no later than 14 days before commencement and subject to your substitute(s) making a booking and to our acceptance of their booking on the same terms. You and your substitute will be jointly and severally liable for all monies due.
We cannot guarantee to provide accommodation for your substitute other than that which you have booked.
Should we for any reason be unable accept a substitute booking then cancellation charges will apply to you.
Change to your Requirements
Accommodation: We cannot guarantee to change occupancy or room allocation after your booking is made. A change from shared or “willing to share” to single occupancy will incur an additional charge equal to the “sharing discount” applied at the time of booking.
Dietary Needs: We will normally be able to accommodate requests for diet change up to ten days before commencement. Thereafter we can make no guarantee and we reserve the right to make a surcharge to cover such change.
Special Needs: Should your declared special needs or health circumstances change after booking such that you would have declared it had it pertained at the time of booking, then you must advise us immediately.
Should you decide to cancel as a result of our being unable to accommodate your change then normal cancellation charges will apply. However we may entirely at our discretion be able on request to defer your booking to a subsequent workshop.
If we Cancel or make Significant Change
In the unlikely event of our making a significant change to your workshop arrangements, we will advise you as soon as is practically possible if there is time before departure. If such significant change makes it impossible to run the workshop we have offered we may have to cancel. Significant change includes:
- change of dates
- change of accommodation to outside of the area (i.e. more than 25km of the stated base)
- change of room configuration leading to enforced share
- price surcharge in excess of 10%
In all such circumstances, you will be entitled a) to accept the rearrangements, b) to cancel your booking within 7 days of notification and be entitled to a full refund, or c) to credit your monies to a booking on a later workshop.
You may also be entitled to compensation, except where
- the minimum number of participants required to run a workshop has not been reached, provided we have advised you at least 28 days before commencement, or
- the change or cancellation is enforced on us by reason of unusual and unforeseeable circumstance beyond our control, which in itself or in its consequences was unforeseeable or unavoidable even if all due care had been exercised – such circumstances include war, civil unrest, disaster, weather and any other for which the Government may advise not to travel.
Any compensation is limited to one payment for each full paying adult in the booking according to the following scale:
- more than 56 days before departure – £0
- 29–56 days before departure – £10
- 15–28 days before departure – £20
- 0-14 days before departure – £30
Minor change is not reason for entitlement to refund or compensation in whole or in part. Nevertheless out of courtesy we will inform you as soon as we become aware of such change, Minor change includes:
- change of accommodation of similar standard within the area (25km)
- change of room configuration e.g. double to twin or ensuite to shared bathrooms
- flexibility in itinerary / suggested activities
- availability or unavailability of some facilities not essential to the workshop activity (e.g. swimming pool or WiFi)
Our published itineraries are provided as samples only. Activities are designed to contribute to the overall aims of the workshop, and may be subject to change, for individuals and/or the group as a whole, according to the professional judgement of the workshop leader. All coaching and tuition CAN take place at our base and excursions are optional entirely at your discretion. We will suggest excursion locations in response to weather, local conditions, access and to the group’s wishes.
Change to Workshop Prices
Our costs in arranging workshops in Europe may be subject to variations due to, among other factors, locally imposed charges or adverse currency exchange rates.
We reserve the right to impose a surcharge post contract, but we will not impose any surcharge
- after you have paid the workshop price in full
- which amounts to less than 2% of the workshop price
Any surcharge in excess of 10% of the workshop price will be treated as a significant change.
Your Warranties and Responsibilities
Accuracy and Completeness of Information
*Changed v1.4 – Feb 2015*
You warrant that all details provided to us are complete and correct at the time of booking. It is your responsibility to bring to our attention any subsequent changes, errors and discrepancies immediately and prior to arrival.
We reserve the right to ask you (and your party) to leave the workshop immediately and without recourse to compensation or refund if in our sole judgement you are responsible for a material breach or non-disclosure of information that might have affected our acceptance of your booking had it been disclosed.
It is a condition of booking that you are fully insured for travel to the intended destination for the duration of the workshop. Your insurance must cover all normal travel risks, including cancellation, medical expenses and repatriation in the event of accident or illness, public liability, legal expenses, personal effects and money.
You are advised to affect your travel insurance at the time of booking.
You are strongly advised to carry a valid EHIC Card for travel within the European Economic Area (EEA) and inform yourself of health requirements both for your individual needs and for the intended destination – http://www.nhs.uk/NHSEngland/Healthcareabroad/countryguide/Pages/EEAcountries.aspx
You are advised to effect adequate insurance for all of your photographic and computer equipment, cover for which is usually limited on standard travel policies.
Travel and Immigration
It is your responsibility to fulfill the passport, visa and other immigration requirements applicable for your intended workshop destination. You should also refer to any travel advice posted by the Foreign and Commonwealth Office at http://www.fco.gov.uk/ for all the countries you intend to visit.
We can accept no liability whatsoever for your failure to comply with travel and immigration regulations.
Your Acceptance of Risk
Notwithstanding our legal obligations, you warrant that you take accommodation with us and participate in all workshop activities and excursions voluntarily and entirely at your own risk.
Loss or Damage to Property
*Changed v1.4 – Feb 2015*
You agree to report to our staff any loss or damage to property not belonging to you, however small, and to indemnify the owner of that property for its repair or replacement.
You warrant that you are personally, wholly and solely responsible for yourself and your actions during the workshop and that you will take all reasonable precautions to safeguard yourself, your property, our staff and suppliers, other participants, third parties and their property from exposure to risk, actual harm, burden of care, loss of enjoyment or wellbeing.
You agree to respect our Code of Conduct and the decisions of our workshop leader at all times.
We reserve the right to ask you (and your party) to leave the workshop immediately and without recourse to compensation or refund if in our sole judgement you are responsible for a material breach or neglect of this Personal Responsibility warranty.
Duty of Care
Our duty of care to you begins with your arrival at our accommodation on the workshop start date and ends with your leaving on the workshop end date. Its scope is limited to the physical boundaries of the accommodation we arrange and to the direct actions or omissions of our staff and contracted suppliers, provided that they are working within their remit.
We cannot accept responsibility for meeting any health or care needs beyond making the reasonable adjustments and any special conditions agreed with you at the time of booking or subsequent change.
We strive to ensure that the arrangements we make for your workshop are satisfactory and safe by carrying out a comprehensive risk assessment of our accommodation and activities. The scope and nature of all activities will be made available to you so that you may make an informed decision to participate or not.
We cannot accept liability for any injury, loss or damage to personal property or failure to deliver services arising out of any action or event, which in itself or in its consequences was unforeseeable or unavoidable even if all due care had been exercised, or which was attributable to a deliberate or negligent act or omission by yourself or a third party unconnected with the provision of our services.
We cannot accept liability for any consequences of your late or non-arrival at the workshop or on your homeward journey, caused by but not limited to flight delays and cancellations, delays or detentions at immigration or customs, road or rail transport failure or delay, weather conditions, industrial action, civil unrest or the actions of local authorities.
We value feedback from all our clients so that we can improve what we offer to you. If you have any complaint about any aspect of the workshop, you should make it known as soon as possible to your workshop leader or host. If it is still unresolved at the end of your workshop you must notify us in writing within 7 days of your return when we will do our best to resolve it.
All information on our website and printed material is correct at the time of writing and may be subject to change at any time prior to contract. Full information about each workshop will be provided at the time of booking.
Terms and Conditions are subject to change at any time and without notice. Those Terms and Conditions current at the time of booking apply unless we advise you in writing of the changes.
This version of the Terms and Conditions is V1.4 dated February 2015. The download / print version takes precedence over any online version of the same number in the event of discrepancy between the two.